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Articles, guides and news on retailing topics for UK small businesses, whether traditional brick-and-mortar stores, e-commerce platforms, or omni-channel. Topics covered include the key elements of successful retailing such as inventory management, pricing strategies, customer service, store design, and marketing.

Marketing

How can I promote my small retail outlet?

Get people to pay attention to your window displays. An attractive shop window display should draw passers by to look and come in to buy.

Finding and selling to customers

From summer fête to supermarket: how to get your product on the shelves.

Getting your product onto the shelves of a major retailer is no mean feat. SmallBusiness.co.uk speaks to Maria Hellyer, co-founder of The British Curry Company, about how she managed to turn a few jars of curry sauce at a summer fête into Bombay Authentics, a brand that is now sold throughout the UK and exported to 12 countries throughout North America, the Middle East and Europe.

Investing in a franchise

Blazes: Supporting its franchisees

Husband and wife Graham and Pam Bastow have been running the Blazes store in Wakefield for almost 3 years and cannot speak highly enough of the fireplace retail franchisor.

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How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?

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Why your business should switch to a broadband-based phone network

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Streamlining document management for your small business

David Malan, sales director of DocuWare for the UK and Ireland, explains how the platform can streamline your document management