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Anna Jordan

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Anna is Senior Reporter, covering topics affecting SMEs such as grant funding, managing employees and the day-to-day running of a business.

Marketing

The social media mistakes you need to avoid

Social media is a very powerful tool for your small business, but it can be easy to get wrong. Rick Jesse of Startup Stickers reveals the silly mistakes you should avoid.

Business management

5 ways to keep your office secure over the summer

Here, Katie Torrance of First Fence shares her five tips for keeping your office secure over the summer.

News

Most employees don’t feel their ideas are being heard

New research reveals most employees have ideas to improve the business, yet many companies are failing to listen to them.

Business management

Customer service: the importance of saying sorry

When a company makes mistakes, all it can take is a 'sorry' to start putting it right. Ryan Jackson of Gemini Parking Solutions shares his view on why small businesses shouldn't be afraid to apologise.

Employing & managing staff

How to handle the HR process as your business expands

A growing business is a sure-fire sign of success, but it comes with a raft of issues, especially for HR. Gideon Schulman of Pytronot explains how to tackle them.

Marketing

Why digital advertising will never completely take over

Digital advertising is popular among businesses but it's still worth having a budget for traditional advertising, says Tim Fuller of Discount Displays.

Employing & managing staff

6 reasons why you should outsource recruitment

Bad experiences with recruiters have swayed businesses into trying to carry out recruitment themselves. Gary Melton of Novo UK explains why this is a bad idea.

Employing & managing staff

Freelancers: why small businesses should hire talent online

Sebastian Siseles talks to SmallBusiness.co.uk about the benefits of hiring freelancers online rather than through a traditional agency.

Advice

5 lessons I learned building my 4 successful start-up businesses

Owning a business can be tough. Serial entrepreneur Aleš Špetič shares five important lessons which will help to make your start-up a success.

Taking payments as a small business

Card payment system down: a survival guide for small businesses

Guy Moreve, chief marketing officer at Paymentsense, explains how small business owners can cope when their card payment system goes down.

Employing & managing staff

How to deal with different languages in the workplace

Having multiple languages in the workplace can be useful, but are there any issues involved? Andrew Weir of Moorepay explains what you need to know.

Business Technology

GDPR is now in force: make sure you don’t get caught out

Now that GDPR is in force, businesses need to be even more careful when it comes to compliance. Campbell Hutcheson of Datto explains how you can sidestep a hefty fine.