Customer service is a key differentiator for businesses
Customer service is a key differentiator for businesses, but many are falling short in providing satisfaction to customers, report finds.
Finding and selling to customers
This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.
Customer service is a key differentiator for businesses, but many are falling short in providing satisfaction to customers, report finds.
Finding and selling to customers
Employing & managing staff
Time is running out to master candidate engagement, warns talent acquisition and management consultancy Alexander Mann Solutions.
Employing & managing staff
Here, we take a look at why team building activities can help create a bond between your staff, increase motivation and improve productivity.
Business management
In today’s fast-paced, consumer-savvy marketplaces, businesses that cannot change or move with the times are deemed antiquated or old-fashioned quickly.
Finding and selling to customers
Here, Axway's Shawn Ryan explains how smaller businesses can adapt and disrupt in industries dominated by tech giants to vie for better customer experience.
Business Technology
Here, Damian Hennessey, commercial director at Proto Labs, talks us through the need for businesses to take part in the rise of automation.
Marketing
Social media is becoming an important instrument not only for brands and corporations, but also for professionals and business owners.
Business Technology
Productivity tools that can make your small business more efficient. Victor Snyder of BossMakers.co explains
Marketing
Social media is becoming an important instrument not only for brands and corporations, but also for professionals and business owners.
Business Technology
Productivity tools that can make your small business more efficient. Victor Snyder of BossMakers.co explains
Business Technology
In order to achieve their business ambitions and stay ahead of the curve, research and analysis firms need to ensure they have a database system that is flexible.
Finding and selling to customers
Here, Nancy Langer, president and COO of Zafin, highlights the importances of responsible sales practice from UK banks.
Marketing
Here, Shweta Jhajharia of The London Coaching Group looks at why brand value in business is important and suggests four strategies to help businesses strengthen their brand equity.
Business Technology
Ad-blocking is an ever-growing feature across devices with only 50 per cent of internet device holders are aware of mobile ad-blocking.
Partner content
Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade
Partner content
As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?
Business Technology
Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings
Business Loans
Everything you need to know on what small business loans are and what types of loan are available for your business.