New product development: Organising to identify customer needs
In this article, we offer some guidance to help companies organise their customer needs intelligence teams.
Finding and selling to customers
This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.
In this article, we offer some guidance to help companies organise their customer needs intelligence teams.
Finding and selling to customers
Business management
Anne de Kerckhove shares five top tips that will help SMEs shake off the start-up label and move into the larger playing field.
Employing & managing staff
Here, Angela Middleton, founder and CEO of MiddletonMurray, highlights the benefits that apprenticeships can bring to your business.
Buying and selling a company
This is your chance to purchase Cheltenham's best known Coffee Shop, recently voted "Best Independent Coffee Shop" in Gloucestershire.
Office & home working
Here's why small businesses should consider building and developing an in-house lab.
Marketing
As a business owner, embracing live video may seem daunting but Facebook Live presents a big opportunity for SMEs, argues Chris Holmes.
Business management
Not switching their gas supplier is costing small businesses considerably, research finds.
Finding and selling to customers
Daniel Ball at Wax Digital asks why businesses aren’t considering controlling their spending and managing supplier contracts in order to reduce costs.
Business management
Not switching their gas supplier is costing small businesses considerably, research finds.
Finding and selling to customers
Daniel Ball at Wax Digital asks why businesses aren’t considering controlling their spending and managing supplier contracts in order to reduce costs.
Business management
Alex Strien offers five tips on scaling up for businesses with designs on growth.
Business Technology
The best way to avoid hackers and ensure your company’s data safety is by taking appropriate safety measures, as this article reveals.
Business Technology
In this piece, Richard Fenton explores personalisation technology and the impact it can have on e-commerce businesses.
Business Technology
Here, Andrew Metcalfe, chief technology officer at Ve Interactive, discusses whether SMEs with big brand ambitions can survive without an online marketplace.
Employing & managing staff
In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?
Partner content
Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade
Partner content
As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?
Business Technology
Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings