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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Redundancy of TUPE Staff

I took on an employee under TUPE in April 08 but work has since dropped off. Can I legally make him redundant?

Legal advice

Finding and selling to customers

How to get more from your customers

No matter what your business, when it comes to sales the customer is king. Having a good Customer Relationship Management (CRM) system in place can help you increase turnover today as well as spot where tomorrow’s sales might come from.

Business Technology

Personal data protection

Mounting public awareness of the way personal data can be abused means that companies need to make sure their handling of sensitive information is beyond reproach.

Business management

Rising Star: Sara Murray

Founder of insurance comparison website Confused.com, Sara Murray set up GPS tracking device company Buddi which is due to hit a turnover of £4 million.

Finding and selling to customers

Gift voucher power

With a million unwanted Christmas presents sold on ebay last year, gift vouchers are becoming a popular way to avoid upsetting a loved one with an ill-chosen purchase. Here's how they can benefit your business.

Small Business Insurance

Trade credit insurance hurting retailers

Retailers being refused trade credit insurance is leading to problems in the industry, especially for small to medium-sized businesses, the British Retail Consortium (BRC) warns.

Business management

Sleeping giant: Tim Williams of Jetsleeper

After appearing on the BBC's Dragons' Den, Tim Williams was promptly booted off without a penny. A year and a half on and his travel pillow invention Jetsleeper is a roaring success.

Legal advice

Interest on outstanding invoices

Question: My husband is a sole trader and subcontracts from a big company. We have outstanding invoices (some as old as over 300 days). Can we charge interest on them until they are paid?

Business management

Sleeping giant: Tim Williams of Jetsleeper

After appearing on the BBC's Dragons' Den, Tim Williams was promptly booted off without a penny. A year and a half on and his travel pillow invention Jetsleeper is a roaring success.

Legal advice

Interest on outstanding invoices

Question: My husband is a sole trader and subcontracts from a big company. We have outstanding invoices (some as old as over 300 days). Can we charge interest on them until they are paid?

Employing & managing staff

Financial need to reduce staff hours

We are in debt and finding it hard to pay suppliers. If we reduce the hours of our 15 employees to cut costs, what are the legal considerations?

Employing & managing staff

How to fight workplace bullying

Bullying affects up to one in ten employees. But intimidating behaviour, as displayed by presenters Russell Brand and Jonathan Ross, can go unnoticed. Here Steve Williams, head of equality services at employment expert Acas and SmallBusiness.co.uk offer some tips for banning bullying.

Business management

Josie Beckett: Rising Star

From a market stall in Spitalfields to supplying Top Shop and internet-based retailer ASOS, Josie Beckett talks about the unexpected success of her label Whereareyounow?

Employing & managing staff

Avoiding stress in the workplace

Stress at work is no laughing matter, with 13.5 million working days lost to businesses last year. Here, SmallBusiness.co.uk and charity The Eden Project offer some tips to defuse office tension.

Recommended Content

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

Small business owners: discover alternative funding solutions to help fuel your growth

Business Technology

Why you should upgrade your tech now rather than later

To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis

Investing in a franchise

Should I buy a franchise or go solo?

Starting a new business is an exciting venture. But – especially in well-established industry sectors – a key question is whether it would be better to buy a franchise or go solo.