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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Upping productivity: how UK SMEs can rival Germany

New research reveals that UK SMEs generate less than half the output of SMEs in Germany. Here's how to improve productivity in your business.

Productivity Zone

Marketing

How to recover from bad online reviews

Online reviews heavily impact the decisions of consumers with 83% of respondents using reviews to help them pick the right hotel.

Employing & managing staff

Football fever: how to handle ‘sick’ leave

To save staff calling in sick after tonight's World Cup semi-final, is it worth being more flexible with their working hours? Conor McArdle of Brighter Business explains how to cope.

Finding and selling to customers

Building a good rapport with your customers to gain long-term business relationships

According to the Market Research Society, building rapport is essential for effective customer communication – here’s how do it.

Business Technology

Making change stick: secrets for managing tech-driven change

Technology is transforming businesses at a rapid rate. Here, Paul Whitelam of ClickSoftware shares his top tips to cope with digital change.

Marketing

The social media mistakes you need to avoid

Social media is a very powerful tool for your small business, but it can be easy to get wrong. Rick Jesse of Startup Stickers reveals the silly mistakes you should avoid.

Finding and selling to customers

High Street Manifesto 2018: A rallying cry for small retailers

Here, we look at the latest manifesto from our partners at SaveTheHighStreet.org, who are leading the charge to bring fresh opportunities to small retailers up and down the UK. 

Business management

5 ways to keep your office secure over the summer

Here, Katie Torrance of First Fence shares her five tips for keeping your office secure over the summer.

Finding and selling to customers

High Street Manifesto 2018: A rallying cry for small retailers

Here, we look at the latest manifesto from our partners at SaveTheHighStreet.org, who are leading the charge to bring fresh opportunities to small retailers up and down the UK. 

Business management

5 ways to keep your office secure over the summer

Here, Katie Torrance of First Fence shares her five tips for keeping your office secure over the summer.

Business management

Customer service: the importance of saying sorry

When a company makes mistakes, all it can take is a 'sorry' to start putting it right. Ryan Jackson of Gemini Parking Solutions shares his view on why small businesses shouldn't be afraid to apologise.

Employing & managing staff

How to handle the HR process as your business expands

A growing business is a sure-fire sign of success, but it comes with a raft of issues, especially for HR. Gideon Schulman of Pytronot explains how to tackle them.

Marketing

Why digital advertising will never completely take over

Digital advertising is popular among businesses but it's still worth having a budget for traditional advertising, says Tim Fuller of Discount Displays.

Employing & managing staff

6 reasons why you should outsource recruitment

Bad experiences with recruiters have swayed businesses into trying to carry out recruitment themselves. Gary Melton of Novo UK explains why this is a bad idea.

Recommended Content

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

Partner content

How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.