CRM systems

Advice and guides to help you choose the best CRM system for your small business. Improve business relationships with customers, focus on consumer retention and drive sales growth with Customer Relationship Management software and platforms.

Business Technology

The best CRM system for your micro business

A customer relationship management (CRM) system can really help your micro business to grow. We take a look at key features and platforms.

Business Technology

Key ways small businesses can use a CRM system for growth

A heavyweight CRM system for interacting with customers and tracking sales leads used to be only for big companies. No longer. Today, small businesses can scale quickly with professional CRM for SMEs

Business Technology

Top 5 CRM software providers for UK small businesses

Looking for a new CRM software provider for your UK small business? Here are 5 of the best CRM systems to choose from.


Help to Grow: Digital – how can it help my business?

UPDATED: Government offers discounts of up to £5,000 for digital accounting, customer relationship management (CRM) and eCommerce software from approved providers

Business Technology

Artificial intelligence: the next step for CRM

Customer relationship management is key to any business, and there are ways you can help it. Sridhar Iyengar of Zoho explains how artificial intelligence will give your CRM a welcome boost.


Two thirds of UK businesses don’t have a dedicated CRM budget

Very few businesses have a dedicated Customer Relationship Management (CRM) budget, and it could be having a negative impact on the value of their work.

Business Technology

Six benefits of a cloud-based CRM solution

Here, Andrew Ardron, CEO, ProspectSoft explores the six benefits of a cloud-based CRM solution for small businesses and how they can take advantage.

Finding and selling to customers

The value of a CRM system for small businesses

Here, Simon Joyce, director of Anchor Vans, explains how small businesses can get real value from a CRM system.

Finding and selling to customers

How a customer relations management system can help your business

Here, Amelia Bishop from Weenie Business Solutions, talks us through the benefits of properly planning a customer relations management system.

Business Technology

The growing importance of sales and CRM apps for modern businesses

Sales and CRM apps are providing a great innovative way to keep businesses running productively, argues Paul Swaddle.

Business Technology

How to use CRM to get the most out of your business

It is no secret that good customer relationship management is essential to growth for businesses of all sizes. But few SMEs get the best out of CRM. In light of this, we provide some tips on how to do it well.

Business Technology

The benefits that CRM systems offer in delivering successful sales programmes

Presenting all you need to know about the benefits of CRM.

Partner content

Streamlining document management for your small business

David Malan, sales director of DocuWare for the UK and Ireland, explains how the platform can streamline your document management

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

Why you need a business bank account

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Partner content

5 things every small business owner needs to know before starting

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