CRM systems

Advice and guides to help you choose the best CRM system for your small business. Improve business relationships with customers, focus on consumer retention and drive sales growth with Customer Relationship Management software and platforms.

Accounts & Tax

Help to Grow: Digital – how can it help my business?

UPDATED: Government offers discounts of up to £5,000 for digital accounting, customer relationship management (CRM) and eCommerce software from approved providers

Business Technology

Top 5 CRM software providers for UK small businesses

Looking for a new CRM software provider for your UK small business? Here are 5 CRM software providers to choose from.

Business Technology

The best CRM system for your micro business

A customer relationship management (CRM) system can really help your micro business to grow. We take a look at key features and platforms.

Business Technology

Artificial intelligence: the next step for CRM

Customer relationship management is key to any business, and there are ways you can help it. Sridhar Iyengar of Zoho explains how artificial intelligence will give your CRM a welcome boost.

Management

Two thirds of UK businesses don’t have a dedicated CRM budget

Very few businesses have a dedicated Customer Relationship Management (CRM) budget, and it could be having a negative impact on the value of their work.

Business Technology

Six benefits of a cloud-based CRM solution

Here, Andrew Ardron, CEO, ProspectSoft explores the six benefits of a cloud-based CRM solution for small businesses and how they can take advantage.

Finding and selling to customers

The value of a CRM system for small businesses

Here, Simon Joyce, director of Anchor Vans, explains how small businesses can get real value from a CRM system.

Finding and selling to customers

How a customer relations management system can help your business

Here, Amelia Bishop from Weenie Business Solutions, talks us through the benefits of properly planning a customer relations management system.

Business Technology

Key ways small businesses can use a CRM system for growth

Here's how a CRM system can be one of the smartest investments you can make in term of your customer relationships for your small business.

Business Technology

How to use CRM to get the most out of your business

It is no secret that good customer relationship management is essential to growth for businesses of all sizes. But few SMEs get the best out of CRM. In light of this, we provide some tips on how to do it well.

Finding and selling to customers

How to get more from your customers

No matter what your business, when it comes to sales the customer is king. Having a good Customer Relationship Management (CRM) system in place can help you increase turnover today as well as spot where tomorrow’s sales might come from.

Finding and selling to customers

Customer relationship management explained

Effective management of the way you sell and market to existing and potential customers is vital if your business is to succeed. This is where customer relationship management, or CRM, comes in.