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E-commerce

As e-commerce continues to develop and grow in importance as part of the UK retail sector (posting double digit growth every year in both consumer and B2B spending figures) it also becomes more complex. This section offers expert advice and guidance on how to ensure your small business can make the most of the opportunities available with case studies, stories and comparisons of the best e-commerce platforms available on the market.

Finding and selling to customers

The psychology of online buyers and how to win them over

Selling to customers online is becoming more and more important for small businesses. Here are some tips to help you engage online buyers.

Business Technology

Technology trends to help you with e-commerce sales

Here, we take a look at what technology trends will impact on ecommerce sales and how you can take advantage.

News

E-commerce survey finds evidence of retailer delivery problems

Business is booming for online retailers but only half are happy with their fulfilment operations, with almost two thirds admitting to not always shipping on time.

Business Technology

The growing power of e-commerce among small businesses

Here, Rajesh Subramaniam, executive vice president of FedEx Services, tells us how small businesses can capitalise on e-commerce.

Marketing

How digital marketing can grow an e-commerce business

Andrew Heppinstall explains several key areas of digital marketing, and shows how they can be used to build and maintain your customer base and grow your e-commerce company.

Business management

Why Brexit doesn’t mean blackout for cross-border trade

Paul Galpin examines the top e-commerce markets outside the European Union to watch out for, as well as what retailers need to do to successfully expand into these regions.

Marketing

SMEs missing out on sales through post-checkout, apps and email

Small businesses are still not utilising online outlets to communicate with customers, missing out on vital sales.

Finding and selling to customers

How to stay ahead of emerging e-commerce consumer habits

Sophia Patskias explores the evolution of e-commerce consumer habits and the ways in which online shopping has had an impact on our lives.

News

Britain’s online businesses are lacking in online security

Tens of thousands of online businesses in the UK who handle credit card details have no internet security measures in place.

Finding and selling to customers

Six handy tips to boost your e-commerce store sales

Hardik Oza suggests six handy tips to boost your e-commerce store popularity and sales.

News

Consumers turn to mobile shopping in the run up to Christmas

Salmon identifies a Black Friday-style upsurge in mobile orders this Christmas, with an average 26 per cent rise in mobile traffic compared to 2015.

News

Online merchants lose nearly half of Christmas shoppers at the checkout

Online merchants are failing to offer shoppers their preferred online payment method leading to a loss of sales, new research reveals.

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