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Articles, news and advice on GDPR issues for UK SMEs, covering topics such as data privacy regulation, transparency and accountability, and the protection of individuals’ privacy rights in the digital age.

Taking payments as a small business

How to take a card payment over the phone using a virtual terminal

If you have a telephone, an internet connection, a merchant account, and a virtual terminal, you can start taking payments over the phone today.

News

What will a UK version of GDPR look like?  

New UK version of GDPR must have at its core a commitment to lower costs and compliance issues for small businesses, says Federation of Small Businesses

Legal advice

GDPR three years on: make sure your small business is compliant

Many small businesses think if they just ignore the EU’s GDPR regulations, they will just go away. Lawyer Chris Cook warns SMEs they face crippling fines if they do nothing

Getting Online

Three steps to writing a cookie policy for your website

In partnership with the UK Domain, we explain what you need to feature in the cookie policy for your small business website

Legal advice

GDPR and Brexit – 5 steps your small business can take

Small businesses may be overconfident they are Brexit ready when it comes to GDPR compliance, says Ian Osborne. He offers 5 tips to keep your SME within the law.

Getting Online

9 steps to GDPR compliance for your first business website

We've partnered with The UK Domain to tell you what you should do to make your business website GDPR compliant.

Legal advice

What should I do if I get a subject access request?

With GDPR came an update to the subject access request policy. What should you do if a customer or an employee sends you one?

Legal advice

GDPR one year on: what fines have been issued so far?

A year after GDPR was implemented, we take a look at the impact of fines and how the UK compares to the rest of Europe.

Legal advice

What does GDPR mean to me and my business?

Here, we look at the new regulations regarding the secure collection, storage and usage of personal information for your small business.

Business management

Customer databases: how to deal with the effects of GDPR

We take a look at how SME customer databases have been affected by GDPR and a few ways to help you adapt to the new rules.

Employing & managing staff

Can I insist on staff having their photo taken?

With the help of Jane Crosby, Peter Done answers a reader questioning whether they can insist that an employee has their photo taken for a new HR system. If not, can they go down the disciplinary route?

Legal advice

GDPR: gain business advantage from the data regulation shake-up

GDPR has been a major shake-up for small businesses. Mark Overton of Softcat reveals how you can take advantage of the changes.

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Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world