Advice and Ideas for UK Small Businesses and SMEs
The Social Media small business archive. This section features expert advice and guidance on strategies UK small business owners can use to grow and sustain a successful presence on social media platforms.
News
Small businesses have seen a dramatic rise in their use of social networks for business purposes over the past year, research finds.
News
Employers who impose strict policies against the use of social networking tools designed for business are at risk of alienating 'Generation Facebook' from joining their organisation, research finds.
Marketing
Three quarters of consumers who heard about a bad customer experience via social media stopped doing business with the offending company, research finds.
News
Resistance from employers to embrace social media and new ways of working could be a major barrier hindering the future potential of UK businesses and their staff, a recruitment company warns.
News
Small companies struggle to make effective use of the internet and social media to market themselves, finds research.
Marketing
Brands looking to make their mark within the social media sphere need to be aware of the potential pitfalls.
Marketing
The idea of customers seeking out a company’s ‘bricks and mortar’ customer service operation is becoming increasingly outmoded.
News
Despite the hype around social media websites, only 1 per cent of owner-managers think chatting with customers on Twitter or Facebook is key to creating good customer experiences.
Blog
As important as iPods, mobile phones and cloud computing are for the march of progress, perhaps it’s time to stop seeing innovation and technology as universal forces of good.
Marketing
Social media like Twitter and Facebook may be easy to use, but it takes time and effort to make them commercially worthwhile for a business.
News
Taking advantage of social networking can help SMEs to grow because 'successful businesses are built on relationships', experts claim.
Partner content
In case you were in any doubt, here are five key benefits of switching your business bank account – and how to make the switch.
Business Loans
Everything you need to know on what small business loans are and what types of loan are available for your business.
Partner content
Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.
Employing & managing staff
In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?