Advice and Ideas for UK Small Businesses and SMEs
The Social Media small business archive. This section features expert advice and guidance on strategies UK small business owners can use to grow and sustain a successful presence on social media platforms.
Finding and selling to customers
Improving direct customer engagement to better customer service is becoming a main focus for many small businesses.
Marketing
Almost half of consumers say they now count on social media when making an online purchasing decision, research finds.
Blog
Following a number of high-profile security breaches on Twitter, Mike Newman of password management service my1login discusses how businesses can stay vigilant on the social network.
Blog
Making friends online is great, but social media is a waste of time unless it boosts sales.
Marketing
Having a presence on social media websites will help to increase brand awareness, which will help you to reach new customers that might not have found your products/services previously.
Marketing
In this age of 24/7 communication, your consumers are not only people who buy your product or services, but are vital to your online presence and valued members of your marketing team.
Blog
The right level of social media regulation in the workplace can be a tough thing to judge.
News
Small businesses have seen a dramatic rise in their use of social networks for business purposes over the past year, research finds.
News
Employers who impose strict policies against the use of social networking tools designed for business are at risk of alienating 'Generation Facebook' from joining their organisation, research finds.
Marketing
Three quarters of consumers who heard about a bad customer experience via social media stopped doing business with the offending company, research finds.
News
Resistance from employers to embrace social media and new ways of working could be a major barrier hindering the future potential of UK businesses and their staff, a recruitment company warns.
News
Small companies struggle to make effective use of the internet and social media to market themselves, finds research.
Partner content
HSBC - Advertising feature
Business Technology
Here's how Security Service Edge from Vodafone can help to protect your SME from ever-increasing cyber threats