Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Why better customer service is worth striving for

The majority (51 per cent) of people in the UK would happily pay over the odds for something if it meant they received better customer service, a study shows.

Finding and selling to customers

Finding and selling to customers

How can small businesses compete with big brands?

In this piece, we look at five tips to ensuring your small operation can stack up with and compete against the big boys.

Finding and selling to customers

How to sell on eBay like a multichannel sales professional

In this post, Andy Richley offers a number of additional tips that he says will help you to write perfect eBay titles, every time.

Finding and selling to customers

Key developments in the gaming industry in the last three decades

Here are some of the milestone operators in the gaming industry in recent years.

Finding and selling to customers

The importance of good customer service

Here, we look at the ways in which to focus on your customer care as a small company.

Finding and selling to customers

Five tips for having online conversations with customers

Here, Ed Molyneux gives his tips on nurturing online conversations and relationships for useful feedback from clients and customers.

Finding and selling to customers

Why vouchers are a great idea for a small business

Here, we speak to three companies about their use of vouchers and how it benefited their business.

Finding and selling to customers

Sixteen customer service statistics for small businesses

Here, Tim Pickard discusses the ways in which to put your customers first as a small business.

Finding and selling to customers

Why vouchers are a great idea for a small business

Here, we speak to three companies about their use of vouchers and how it benefited their business.

Finding and selling to customers

Sixteen customer service statistics for small businesses

Here, Tim Pickard discusses the ways in which to put your customers first as a small business.

Finding and selling to customers

Think globally: The challenges of reaching an international marketplace

Here are some pointers to help make the jump from local, regional and national trading into international markets.

Finding and selling to customers

Business loyalty: Building a strong customer base

It's the small touches that can help to make your customers feel more at home with a personalised experience.

Finding and selling to customers

Consumers prefer human contact when it comes to customer service

A survey has highlighted the real cost of businesses cutting corners in customer service.

Finding and selling to customers

Why making sales decisions with your gut is a bad idea

Paul Black discusses why relying on your instinct in sales can set you up for a fall.

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