Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

How no-obligation tactics and transparent pricing can improve your sales

In this piece, Julian Betts shares his thoughts on how dropping the hard sell can improve your sales figures in the digital age.

Finding and selling to customers

Finding and selling to customers

Establishing a customer-centric company ethos

Here, we look at how to take your business further by harnessing the power of a customer-centric company ethos.

Finding and selling to customers

How your small business can overcome sales objections

Steven Timberlake demystifies the sales process for small business owners and gives some tips on making sales easier to approach.

Finding and selling to customers

Managing your customer data effectively is important for small businesses

Here, in association with Royal Mail AddressNow Capture, we look at how ensuring that you capture and update customer data effectively can bring a number of important benefits to your business.

Finding and selling to customers

Seven ways to keep customers happy and cash flow healthy

In this piece, in association with Barclaycard, we look at a number of key considerations to take into account when keeping customers content.

Finding and selling to customers

How one small business owner got a government contract

Aingaran Pillai managed to secure a number of government contracts for his open source software consultancy. Here, he gives tips on how to approach the process of doing business with government.

Finding and selling to customers

How to disrupt networking by going offline

Howard Lewis is an advocate of technology-free social interactions. Here, he looks at the best ways to network without a device.

Finding and selling to customers

How to get your retail business ready for Christmas

In this piece, in association with Boost Capital, we look at how e-commerce companies should be gearing up now to cope with the Christmas rush.

Finding and selling to customers

How to disrupt networking by going offline

Howard Lewis is an advocate of technology-free social interactions. Here, he looks at the best ways to network without a device.

Finding and selling to customers

How to get your retail business ready for Christmas

In this piece, in association with Boost Capital, we look at how e-commerce companies should be gearing up now to cope with the Christmas rush.

Finding and selling to customers

How one boutique hotel owner benefitted from customer reviews

Here, we look at how positive customer reviews online can be both a blessing and a curse in the hospitality industry.

Finding and selling to customers

Customer reviews: Who shares their business experiences?

Women and movie fans are the most likely to submit their thoughts and feedback about businesses online, according to new research.

Finding and selling to customers

Why better customer service is worth striving for

The majority (51 per cent) of people in the UK would happily pay over the odds for something if it meant they received better customer service, a study shows.

Finding and selling to customers

How can small businesses compete with big brands?

In this piece, we look at five tips to ensuring your small operation can stack up with and compete against the big boys.

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