Advice and Ideas for UK Small Businesses and SMEs
This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!
Just thinking about giving a presentation can make you feel nervous but for a small business owner, presentations are an excellent marketing tool that tell potential customers what you do and why they should use your business. Here are some tips from SmallBusiness.co.uk and procedure and training specialist Sarah Dobson to help you prepare.
Finding and selling to customers
Finding and selling to customers
PR is often considered untouchable by small businesses and best left to the experts and bigger players. But getting good media coverage needn’t be scary or complex.
Finding and selling to customers
Nobody likes disappointed customers, but if your business handles complaints well you could find an angry one becomes a loyal advocate of your business. Alex Tomlin explains how.
Finding and selling to customers
Targeting the right person in a company is critical, but not always easy.
Finding and selling to customers
Online auction websites such as eBay and Amazon have spawned a generation of online entrepreneurs setting up their own ecommerce sites. These top ten tips may help you follow in their footsteps.
Finding and selling to customers
One might think that the confidence, even arrogance, of the British in the pervasive nature of our mother tongue would successfully see us through the maze of overseas expansion. In fact, in the minds of many of the UK’s exporters there are no barriers. However, because of Britain’s long-standing unwillingness to communicate in foreign languages we may be offending some clients and possibly ignoring others.
Finding and selling to customers
Winning a contract to supply central or local government can be a great way to grow your business and enhance your reputation. But be warned: it's a lot easier said than done.
Finding and selling to customers
We are in the process of opening a fruit and veg shop. We have never done it before and although we are prepared with a lot of things we don't know where to start pricing things.
Finding and selling to customers
Winning a contract to supply central or local government can be a great way to grow your business and enhance your reputation. But be warned: it's a lot easier said than done.
Finding and selling to customers
We are in the process of opening a fruit and veg shop. We have never done it before and although we are prepared with a lot of things we don't know where to start pricing things.
Finding and selling to customers
Effective management of the way you sell and market to existing and potential customers is vital if your business is to succeed. This is where customer relationship management, or CRM, comes in.
Finding and selling to customers
Loyal customers can sustain your business by consistently returning and buying your product or service. But you cannot create loyalty without putting in the groundwork. This is why it's crucial to establish a customer relationship management (CRM) system to help you identify who your most loyal clients are, why they keep coming back and how to enhance their overall customer experience.
Finding and selling to customers
The customer is always right, apparently. So it follows that listening to your customers and finding out exactly what they want is a sure-fire way of improving your product or service and consequently boosting revenue. But sadly, it is not usually that simple.
Finding and selling to customers
When consumers are considering which product or service to spend their money on, an obvious consideration is price. Christian Nellemann offers some advice to small businesses looking to compete on price.
Business Loans
Everything you need to know on what small business loans are and what types of loan are available for your business.
Business Technology
To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis
Investing in a franchise
Starting a new business is an exciting venture. But – especially in well-established industry sectors – a key question is whether it would be better to buy a franchise or go solo.