How to know when having a client is unprofitable
Exploring how customers become 'profit vampires' and how to manage your client roster to ensure they don't suck your business dry.
Business management
This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.
Exploring how customers become 'profit vampires' and how to manage your client roster to ensure they don't suck your business dry.
Business management
Employing & managing staff
Encouraging workers to take an afternoon nap could dramatically improve economic fortunes across the Western hemisphere, according to a duo of business experts.
Marketing
Andreas Voniatis started SEO consultancy Alchemy Viral in 2010 and is now expecting to turn over £900,000 in 2012.
Employing & managing staff
Exploring the Chancellor's scheme in comparison to the original Enterprise Management Incentive Scheme.
Business Technology
Every small business today needs a great website. A website is the voice and face of your business so it's important to get it right.
Business management
Tom Hickman founded graduate coaching business The Bridge after struggling to find talented young staff for a previous company. SmallBusiness.co.uk talks to him about his efforts in starting up.
Legal advice
Victoria Clark, associate in employment law at Clarion Solicitors, explains why it is sometimes difficult to follow a fair procedure when assessing candidates for redundancy.
Legal advice
Ever wondered if it's worth protecting your product against copycats? Dr Stephen Blance, senior attorney at Avidity IP, discusses why it should be done.
Legal advice
Victoria Clark, associate in employment law at Clarion Solicitors, explains why it is sometimes difficult to follow a fair procedure when assessing candidates for redundancy.
Legal advice
Ever wondered if it's worth protecting your product against copycats? Dr Stephen Blance, senior attorney at Avidity IP, discusses why it should be done.
Finding and selling to customers
Even today, a surprising amount of small businesses still have no online outlet. Mark Kirschner, of e-commerce company Rakuten, discusses new ways to facilitate selling online.
Employing & managing staff
Kathryn Mortimer, head of legal services at legal expenses insurer DAS, explores what actions smaller businesses need to take to ensure that dismissal, redundancy or any changes to an employee's terms and conditions do not result in a huge legal bill.
Business management
Nick Telson co founded DesignMyNight.com, an online service that helps users plan their evening's entertainment, with a university friend in 2009. He talks to SmallBusiness.co.uk about starting up.
Legal advice
Q: An employee has been signed off sick but has been caught working for one of our customers. We carried out a stock check and found equipment and chemicals are missing. He has resigned from his position but what do we do about the theft of the items?
Partner content
Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade
Partner content
As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?
Business Technology
Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings
Business Loans
Everything you need to know on what small business loans are and what types of loan are available for your business.