Search results for: build a brand

Customer service: the importance of saying sorry

When a company makes mistakes, all it can take is a 'sorry' to start putting it right. Ryan Jackson of Gemini Parking Solutions shares his view on why small businesses shouldn't be afraid to apologise.

Business management

Finding and selling to customers

Millennials seek innovation when it comes to their shopping experience

Investment in new innovation and technologies, such as AR and VR, will reform and shape the retail world in 2018.

Business management

Customer service: the importance of saying sorry

When a company makes mistakes, all it can take is a 'sorry' to start putting it right. Ryan Jackson of Gemini Parking Solutions shares his view on why small businesses shouldn't be afraid to apologise.

Finding and selling to customers

Millennials seek innovation when it comes to their shopping experience

Investment in new innovation and technologies, such as AR and VR, will reform and shape the retail world in 2018.

Office & home working

3 ways you can launch a small business from home

Have you ever wanted to start a business, work from home, and be your own boss? If you are like most people, the answer is probably a resounding yes. 

Marketing

The 12 steps of public speaking for small business owners

Here's how to ensure you are on the right track to becoming a successful public speaker.

Marketing

How to achieve first-rate marketing on a start-up budget

Sammy Blindell discusses the low-cost and no-cost marketing strategies that net the most significant results, in the least amount of time.

Marketing

Why small businesses need a streamlined marketing strategy

Here, we look at five pointers to an effective media strategy, that enable SMEs to better combat the challenges facing them in the UK today.

Marketing

Getting the right company logo: How businesses got their message across

Here, we talk to small businesses about their company logo and how their brand is represented through it.

Export & Import

A weak pound: The Brexit benefit

Here's how international customers are the Brexit benefit for businesses both at home and abroad.

Advice

How four small companies experienced trade shows

Obtaining effective but good value marketing is always a challenge for a small company, but trade shows can be a cost-effective way to get the word out. Here, business owners share their opinions of the method.

Finding and selling to customers

Do you stand out for your fantastic customer service?

Great customer service is a key factor to give you the edge over the competition, as Simon Horton discusses.

News

Businesses ‘not protecting intellectual property’

Businesses are not sufficiently protecting their intellectual property (IP), with many taking no action, according to new research.

Funding your small business

150 UK small business grants to apply for right now – UPDATED

In need of some funding for your small business? These grants should give you a boost, wherever you're based in the UK

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

Partner content

How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?

Partner content

Why your business should switch to a broadband-based phone network

Analogue phone systems are increasingly being replaced by smarter broadband based networks – here’s why you should consider switching

Partner content

Streamlining document management for your small business

David Malan, sales director of DocuWare for the UK and Ireland, explains how the platform can streamline your document management