Advice and Ideas for UK Small Businesses and SMEs
Articles on on Customer Experience (CX) topics for UK SMEs. Guides on how to improve the overall perception and interaction that customers have with a company or brand throughout their entire journey, from initial awareness to post-purchase support.
Marketing
Some 71 per cent of shoppers feel they know more about the products and services in-store than the shop associate.
Blog
In this blog Arnaud Bertrand, founder of HouseTrip, explains why the best tech start-ups aren't necessarily the biggest innovators in technology.
Blog
Food entrepreneur Damian Clarkson explains why your best price should be non-negotiable.
Partner content
Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade
Partner content
As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?
Partner content
Analogue phone systems are increasingly being replaced by smarter broadband based networks – here’s why you should consider switching
Partner content
David Malan, sales director of DocuWare for the UK and Ireland, explains how the platform can streamline your document management