Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Five neuro-linguistic programming tips to help you win sales

Can neuro-linguistic programming help your sales processes? Here, we find out.

Finding and selling to customers

Finding and selling to customers

Live agent provision: How effective is it for customer service?

Here, Chris Robinson, CEO at Yonder Digital Group, explores why small businesses aren't maximising live support to help their customers .

Finding and selling to customers

The SME sales curse: appealing to everyone

Here, Shweta Jhajharia of The London Coaching Group looks at why the smaller your niche, the more likely you are to increase your sales.

Finding and selling to customers

How to measure customer experience as a small business

Here, we provide a practical guide to measuring customer experience.

Finding and selling to customers

How one small business went from start-up to partnering with Tesco

Co-founder and CEO of Spoon Guru Markus Stripf discusses his journey from start-up to partnering with a retail giant in less than three years.

Finding and selling to customers

Getting the most value from data as an SME

Here, Memberoo CEO, Emma Smith, discusses how to collect and get the move value out of your data as a small business.

Finding and selling to customers

How traditional businesses make the step to online sales

Here, we offer tips on the processes to get in place to facilitate and grow your online sales.

Finding and selling to customers

Retail or e-tail? The rise of e-commerce

With the rise in online shopping in recent years, how has the retail market adapted?

Finding and selling to customers

How traditional businesses make the step to online sales

Here, we offer tips on the processes to get in place to facilitate and grow your online sales.

Finding and selling to customers

Retail or e-tail? The rise of e-commerce

With the rise in online shopping in recent years, how has the retail market adapted?

Finding and selling to customers

Why technology won’t stop disrupting commerce

Here, Nick Thompson, managing director of DCSL Software, explains how commerce and technology are intrinsically linked.

Finding and selling to customers

Ten ways to get better at networking

Networking isn’t about getting as many business cards or handshakes as possible, but about establishing genuine, professional relationships with others.

Finding and selling to customers

Social shopping: Take your strategy from Debenhams

How can the social shopping strategy that Debenhams is using help your own retail business?

Finding and selling to customers

Five reasons start-ups should plan a business launch event

Here, Sam Wright, a content writer for Cottages in Northumberland, gives five reasons why businesses should plan their launch event.

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