Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Customer service: Why doing it right is vital to business success

Here, Jon Lucas, co-founder and director of Hyve Managed Hosting, gives us his tips on how to improve your customer service.

Finding and selling to customers

Finding and selling to customers

Customer service is a key differentiator for businesses

Customer service is a key differentiator for businesses, but many are falling short in providing satisfaction to customers, report finds.

Finding and selling to customers

Amazonian Fear? Don’t go at it alone!

Here, Axway's Shawn Ryan explains how smaller businesses can adapt and disrupt in industries dominated by tech giants to vie for better customer experience.

Finding and selling to customers

The time for customer-centric and responsible sales practices is now

Here, Nancy Langer, president and COO of Zafin, highlights the importances of responsible sales practice from UK banks.

Finding and selling to customers

How a customer relations management system can help your business

Here, Amelia Bishop from Weenie Business Solutions, talks us through the benefits of properly planning a customer relations management system.

Finding and selling to customers

Five technologies helping B2B sales teams in UK SMEs

Here, Scott Sampson of NewVoiceMedia, discusses five challenges that B2B sales teams face and five technologies that solve them.

Finding and selling to customers

Five tools to boost your online sales

For businesses who have started to move their sales online, checkout these apps to help you boost your online sales.

Finding and selling to customers

Direct selling: what you need to know

Finding and selling to customers can be hard for UK small businesses, so here are some tips advising you on direct selling.

Finding and selling to customers

Five tools to boost your online sales

For businesses who have started to move their sales online, checkout these apps to help you boost your online sales.

Finding and selling to customers

Direct selling: what you need to know

Finding and selling to customers can be hard for UK small businesses, so here are some tips advising you on direct selling.

Finding and selling to customers

The power of scent: using smells to bring consumers in-store

Here, Gareth Cowmeadow, scenting specialist at Ambius, tells us why taking advantage of scent and smell can help boost sales.

Finding and selling to customers

Emojis and small businesses: Helpful hack or unnecessary evil?

How can your small business mirror larger business' use of emojis as a marketing technique, while maintaining a professional image?

Finding and selling to customers

Car subscription service: How one man shook up a sector

Toby Kernon discusses shaking up an industry, meeting developers in coffee shops, and the importance of having goals.

Finding and selling to customers

What your customers are thinking when they reach the checkout counter

Here, Kevin Freeguard discusses why it is critical for retailers to understand the drivers behind their customers' purchasing decisions at the checkout counter.

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