Category

Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Is an unofficial smoking break fair on non-smokers?

I have a number of workers that smoke and I let them normally have a five-minute unofficial smoke break in the afternoon. However, one of my employees, who is a non-smoker, has complained that it is unfair they are not allowed an extended break. Am I in the wrong?

Employing & managing staff

Office & home working

How to approach workplace obesity as a small business

Kate Russell, managing director of Russell HR Consulting, discusses the health and safety issues surrounding the weight of employees.

Finding and selling to customers

How to find out how effective your marketing is

Chloe Thomas explains attribution systems and how they reveal which marketing channel is leading to sales.

Employing & managing staff

How a small business should manage long-term sick leave and terminal illness

Adrian Hoggarth, head of employee law at Prolegal, discusses what to do in the difficult circumstances of an employee's health deteriorating.

Business Technology

Is it possible to run a business from your mobile phone?

Xenios Thrasyvoulou suggests some apps to facilitate running a company from your smartphone.

Employing & managing staff

How to keep staff motivational levels high 

What a small business can do to boost staff performance.

Business Technology

Are small businesses being held back by slower internet speeds and connectivity?

Tim Pat Dufficy, managing director of ServerSpace Limited, discusses the damage downtime causes to a small company.

Business management

How to reframe business problems to better serve your customers

Jonathan Richards discusses how you can add value to a sale by changing the way you approach problems.

Business Technology

Are small businesses being held back by slower internet speeds and connectivity?

Tim Pat Dufficy, managing director of ServerSpace Limited, discusses the damage downtime causes to a small company.

Business management

How to reframe business problems to better serve your customers

Jonathan Richards discusses how you can add value to a sale by changing the way you approach problems.

Legal advice

A small business guide to taking on interns and apprentices

Wax Noor, senior solicitor at legal firm Brilliant Law, clears up some common queries from small companies about apprenticeships.

Business Technology

Top five tips for small businesses to get technology right first time 

Jeremy Fennell, managing director of PC World Business, gives his top tips on IT for a small company.

Finding and selling to customers

Customer engagement top priority for small businesses this year

Improving direct customer engagement to better customer service is becoming a main focus for many small businesses.

Finding and selling to customers

Small business guide to trading internationally

Dr Andy Harter, CEO of control software provider RealVNC, discusses the ins and outs of doing business abroad.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

Partner content

How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings