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Articles, guides and news on retailing topics for UK small businesses, whether traditional brick-and-mortar stores, e-commerce platforms, or omni-channel. Topics covered include the key elements of successful retailing such as inventory management, pricing strategies, customer service, store design, and marketing.

Finding and selling to customers

Busy summer months: 5 tips to cope with the retail rush

Summer has finally arrived! Sarah Musgrove of Opus Energy shares her top five tips to deal with the retail rush.

Finding and selling to customers

British tourism boost: Three tips to attract the international shopper

British tourism is set to soar this summer. Chris Crang of Worldpay gives his advice on how to cater to international customers.

Business management

How one e-cigarette company overcame the challenges of the high street

In this piece, we investigate how James Dunworth and E-cigarette Direct took on the high street and won – and how other retailers can follow his example.

Business management

It’s your fault Toys R Us closed (partly)

Here, Peter Watson discusses the consumer decisions that led to the downfall of the toy retail institution.

Advice

How can retailers beat the competition? Finding the tools to improve the odds

In this piece, in association with Close Brothers Retail Finance, we look at how offering retail finance can help put SME retailers ahead of the curve.

Buying and selling a company

Buying and selling a retail business: Top tips

In this piece, in association with BusinessesForSale.com, we offer some key tips on buying and selling a business in the retail sector.

Finding and selling to customers

Millennials seek innovation when it comes to their shopping experience

Investment in new innovation and technologies, such as AR and VR, will reform and shape the retail world in 2018.

News

How long does the average Brit last in a shop queue?

Even a nation of queuers has its limits, says Lightspeed research into the quirks of the Great British queue culture.

Finding and selling to customers

How shoppers’ changing habits could unlock the magic formula for small businesses

Nicola Longfield, director of small business at PayPal UK, explains why small businesses have to keep up with new payment and shopping technologies if they want to come out on top.

News

UK Singles’ Day achieves 32 per cent year-on-year growth

New data from Rakuten Marketing reveals Singles’ Day fever has well and truly hit the UK this year.

News

All consumers want for Christmas is free shipping

In the lead up to Black Friday, new research reveals that free shipping tops shoppers’ promotions wish list.

News

Retailers hail the rise of the male shopper

With demand and supply of men’s products increasing in the past five years, one in four retailers now sell predominantly to male shoppers.

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Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world