Retail

Articles, guides and news on retailing topics for UK small businesses, whether traditional brick-and-mortar stores, e-commerce platforms, or omni-channel. Topics covered include the key elements of successful retailing such as inventory management, pricing strategies, customer service, store design, and marketing.

News

UK leading a mobile shopping charge this Christmas

CJ Affiliate report shows UK leading a mobile shopping charge, as mobile devices account for a third of online Christmas orders.

News

What do shoppers want? The high street battle to engage the customer

‘Shop and stay’ consumers want new and engaging high street experiences – but will spend more when retailers offer in-store events.

Finding and selling to customers

How one small business went from start-up to partnering with Tesco

Co-founder and CEO of Spoon Guru Markus Stripf discusses his journey from start-up to partnering with a retail giant in less than three years.

Finding and selling to customers

Retail or e-tail? The rise of e-commerce

With the rise in online shopping in recent years, how has the retail market adapted?

Finding and selling to customers

Why technology won’t stop disrupting commerce

Here, Nick Thompson, managing director of DCSL Software, explains how commerce and technology are intrinsically linked.

News

British Small Business Awards 2017: Retail Business of the Year shortlist

Here, we reveal the shortlist for our new Retail Business of the Year category at the second annual British Small Business Awards.

Business Technology

Technology ignorance will cost UK retailers dearly this Christmas

SME retailers risk losing out to larger retailers at Christmas by shunning technology for their business, according to new research.

News

Three quarters of consumers find shopping a frustrating experience

Year-long research shows that despite a seven per cent decline in frustration-levels over the last 12 months, many areas of omni-channel operation still fail to meet consumer shopping expectations.

Advice

How small retailers can beat their three biggest challenges

In this piece Vaughan Rowsell, founder of Vend, discusses three key obstacles currently facing independent retailers, and what they can do about them.

News