Articles, guides and news on retailing topics for UK small businesses, whether traditional brick-and-mortar stores, e-commerce platforms, or omni-channel. Topics covered include the key elements of successful retailing such as inventory management, pricing strategies, customer service, store design, and marketing.

Finding and selling to customers

Busy summer months: 5 tips to cope with the retail rush

Summer has finally arrived! Sarah Musgrove of Opus Energy shares her top five tips to deal with the retail rush.

Finding and selling to customers

British tourism boost: Three tips to attract the international shopper

British tourism is set to soar this summer. Chris Crang of Worldpay gives his advice on how to cater to international customers.

Business management

How one e-cigarette company overcame the challenges of the high street

In this piece, we investigate how James Dunworth and E-cigarette Direct took on the high street and won – and how other retailers can follow his example.

Business management

It’s your fault Toys R Us closed (partly)

Here, Peter Watson discusses the consumer decisions that led to the downfall of the toy retail institution.


How can retailers beat the competition? Finding the tools to improve the odds

In this piece, in association with Close Brothers Retail Finance, we look at how offering retail finance can help put SME retailers ahead of the curve.

Buying and selling a company

Buying and selling a retail business: Top tips

In this piece, in association with BusinessesForSale.com, we offer some key tips on buying and selling a business in the retail sector.

Finding and selling to customers

Millennials seek innovation when it comes to their shopping experience

Investment in new innovation and technologies, such as AR and VR, will reform and shape the retail world in 2018.


How long does the average Brit last in a shop queue?

Even a nation of queuers has its limits, says Lightspeed research into the quirks of the Great British queue culture.

Finding and selling to customers

How shoppers’ changing habits could unlock the magic formula for small businesses

Nicola Longfield, director of small business at PayPal UK, explains why small businesses have to keep up with new payment and shopping technologies if they want to come out on top.


UK Singles’ Day achieves 32 per cent year-on-year growth

New data from Rakuten Marketing reveals Singles’ Day fever has well and truly hit the UK this year.


All consumers want for Christmas is free shipping

In the lead up to Black Friday, new research reveals that free shipping tops shoppers’ promotions wish list.


Retailers hail the rise of the male shopper

With demand and supply of men’s products increasing in the past five years, one in four retailers now sell predominantly to male shoppers.

Business Technology

How to grow a global creative agency in record time

Find out how creative agency, Myth Studio, used technology to grow their business and quadruple their staff count in 18 months

Partner content

Attracting and keeping top talent through Total Reward

Employment benefits specialist, Drewberry, explain why you should base your benefits around a Total Reward Strategy

Partner content

5 things every small business owner needs to know before starting

HSBC - Advertising feature

Partner content

What is professional indemnity insurance?

Professional indemnity insurance provides cover if somebody sues your business and they allege that your advice caused financial loss or damaged their brand. It’s not just for accountants and lawyers but for anyone offering a personal service, even web designers