Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

GDPR: Is your small business ready for the ‘Right to be Forgotten’?

Without the right processes or technology in place, finding just one individual’s information can take the time and resources a small business cannot afford to spare, says Guy Bunker.

Finding and selling to customers

Finding and selling to customers

Luxury quality and accessible pricing: Mutually exclusive?

Mike France on the art of pricing. He explains how quality and affordability can go hand in hand for small businesses.

Finding and selling to customers

What are the opportunities of expanding your business to the US today?

Here’s a breakdown of the kind of opportunities businesses have the potential to enjoy by expanding to the US.

Finding and selling to customers

Supporting customers through social media

Here, Ricky Jennings discusses the power of online customer engagement for small businesses this year.

Finding and selling to customers

Starting with the customer will engage people inside and outside your business

Here are five ways in which you can make sure you’re putting the customer at the heart of your business.

Finding and selling to customers

IGD research identifies opportunities to engage millennials

IGD identifies the factors most important to millennials when carrying out their food and grocery shopping.

Finding and selling to customers

How independent retailers can remain competitive on returns

Ben Whitaker explains how businesses are successfully shifting their returns policies in order to meet the needs of consumers.

Finding and selling to customers

How to stay ahead of emerging e-commerce consumer habits

Sophia Patskias explores the evolution of e-commerce consumer habits and the ways in which online shopping has had an impact on our lives.

Finding and selling to customers

How independent retailers can remain competitive on returns

Ben Whitaker explains how businesses are successfully shifting their returns policies in order to meet the needs of consumers.

Finding and selling to customers

How to stay ahead of emerging e-commerce consumer habits

Sophia Patskias explores the evolution of e-commerce consumer habits and the ways in which online shopping has had an impact on our lives.

Finding and selling to customers

Five tips to help small companies upscale and compete for big business

Marketing, outsourcing and upgrading your e-commerce offerings are key components of a successful upscale. Here, we take a look at how you can apply them.

Finding and selling to customers

How does human evolution affect shopping behaviour?

Here, Philip Adcock details how the biology of evolution has a huge influence on your customers.

Finding and selling to customers

Six handy tips to boost your e-commerce store sales

Hardik Oza suggests six handy tips to boost your e-commerce store popularity and sales.

Finding and selling to customers

Top negotiation mistakes and how to avoid them

Here, we take a closer look at some of the most common negotiation mistakes and how they can be avoided.

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

Partner content

How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?