Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

How independent retailers can remain competitive on returns

Ben Whitaker explains how businesses are successfully shifting their returns policies in order to meet the needs of consumers.

Finding and selling to customers

Finding and selling to customers

How to stay ahead of emerging e-commerce consumer habits

Sophia Patskias explores the evolution of e-commerce consumer habits and the ways in which online shopping has had an impact on our lives.

Finding and selling to customers

Five tips to help small companies upscale and compete for big business

Marketing, outsourcing and upgrading your e-commerce offerings are key components of a successful upscale. Here, we take a look at how you can apply them.

Finding and selling to customers

How does human evolution affect shopping behaviour?

Here, Philip Adcock details how the biology of evolution has a huge influence on your customers.

Finding and selling to customers

Six handy tips to boost your e-commerce store sales

Hardik Oza suggests six handy tips to boost your e-commerce store popularity and sales.

Finding and selling to customers

Top negotiation mistakes and how to avoid them

Here, we take a closer look at some of the most common negotiation mistakes and how they can be avoided.

Finding and selling to customers

The six rules of corporate gifting

Clare Underwood reveals the six key rules she uses when assessing and implementing corporate gifting strategies.

Finding and selling to customers

Why the high street isn’t dead

Here, Jonathan Loofe looks at how the high street and online retail can work together for small business success.

Finding and selling to customers

The six rules of corporate gifting

Clare Underwood reveals the six key rules she uses when assessing and implementing corporate gifting strategies.

Finding and selling to customers

Why the high street isn’t dead

Here, Jonathan Loofe looks at how the high street and online retail can work together for small business success.

Finding and selling to customers

The importance of online reviews for SMEs

Here, Alan Duncan, European marketing director at Trustpilot, talks to us about the importance of good online reviews for small businesses.

Finding and selling to customers

New product development: Organising to identify customer needs

In this article, we offer some guidance to help companies organise their customer needs intelligence teams.

Finding and selling to customers

Why SMEs should consider spend control

Daniel Ball at Wax Digital asks why businesses aren’t considering controlling their spending and managing supplier contracts in order to reduce costs.

Finding and selling to customers

Three ways to reduce chargebacks

As consumers smoothly adopt online transactions, Stephen Hart from Cardswitcher, highlights the problems that card transactions can pose.

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