How independent retailers can remain competitive on returns
Ben Whitaker explains how businesses are successfully shifting their returns policies in order to meet the needs of consumers.
Finding and selling to customers
This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!
Ben Whitaker explains how businesses are successfully shifting their returns policies in order to meet the needs of consumers.
Finding and selling to customers
Finding and selling to customers
Sophia Patskias explores the evolution of e-commerce consumer habits and the ways in which online shopping has had an impact on our lives.
Finding and selling to customers
Marketing, outsourcing and upgrading your e-commerce offerings are key components of a successful upscale. Here, we take a look at how you can apply them.
Finding and selling to customers
Here, Philip Adcock details how the biology of evolution has a huge influence on your customers.
Finding and selling to customers
Hardik Oza suggests six handy tips to boost your e-commerce store popularity and sales.
Finding and selling to customers
Here, we take a closer look at some of the most common negotiation mistakes and how they can be avoided.
Finding and selling to customers
Clare Underwood reveals the six key rules she uses when assessing and implementing corporate gifting strategies.
Finding and selling to customers
Here, Jonathan Loofe looks at how the high street and online retail can work together for small business success.
Finding and selling to customers
Clare Underwood reveals the six key rules she uses when assessing and implementing corporate gifting strategies.
Finding and selling to customers
Here, Jonathan Loofe looks at how the high street and online retail can work together for small business success.
Finding and selling to customers
Here, Alan Duncan, European marketing director at Trustpilot, talks to us about the importance of good online reviews for small businesses.
Finding and selling to customers
In this article, we offer some guidance to help companies organise their customer needs intelligence teams.
Finding and selling to customers
Daniel Ball at Wax Digital asks why businesses aren’t considering controlling their spending and managing supplier contracts in order to reduce costs.
Finding and selling to customers
As consumers smoothly adopt online transactions, Stephen Hart from Cardswitcher, highlights the problems that card transactions can pose.
Partner content
Philip Welsh, product marketing manager at Sage, explains why employers’ National Insurance contributions (NIC) are rising in April 2025 – impacting employee costs, cashflow and margins for firms
Business Technology
With fraud posing a significant threat to small businesses, Rachael Tiffen from Cifas addresses the role of digital skills in fraud prevention
Business Loans
Everything you need to know on what small business loans are and what types of loan are available for your business.