Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Six things to learn for your e-commerce experience

Here, Victoria Ward gives some tips on managing the first steps into e-commerce.

Finding and selling to customers

Finding and selling to customers

The three keys to driving sales conversions online

Here, we look at some pointers to ensuring a successful rate of sales conversion.

Finding and selling to customers

The rise of home delivery and online shopping

Here, we look at how three industries took on online deliveries for the convenience of customers.

Finding and selling to customers

How important is it to enter industry awards?

Ed Reeves discusses what can be gained from entering awards as a small business.

Finding and selling to customers

Do you stand out for your fantastic customer service?

Great customer service is a key factor to give you the edge over the competition, as Simon Horton discusses.

Finding and selling to customers

Five top tips for negotiating a sale

David Haxton discusses the key stages every early-stage business owner needs to be aware of when liaising with potential customers.

Finding and selling to customers

Attracting new customers: The holy grail for business owners

Here, we look at three ways to turn unique website visitors into paying customers.

Finding and selling to customers

The importance of recognising loyalty for a small business

Making sure you have a long-term plan to engage with and nurture customers will make the difference in your business, David Grimes argues in this piece.

Finding and selling to customers

Attracting new customers: The holy grail for business owners

Here, we look at three ways to turn unique website visitors into paying customers.

Finding and selling to customers

The importance of recognising loyalty for a small business

Making sure you have a long-term plan to engage with and nurture customers will make the difference in your business, David Grimes argues in this piece.

Finding and selling to customers

Fighting shy of public service tendering

David Cliff discusses the situation of fewer businesses willing to compete for public sector tenders.

Finding and selling to customers

Managing your Christmas gift returns as a small company

No company owner wants to contend with a high rate of product returns, but they are an unfortunate reality for retailers large and small. Here, we look at the problem and what can be done about it.

Finding and selling to customers

Top five tips on winning customers

Here, business speaker and author Rob Yeung discusses the keys to gaining business from potential clients.

Finding and selling to customers

How to get to know your customers for free

Elizabetta Camilleri of SalesGossip discusses how she got to know her customers, how she continues to learn about them every day and the importance of knowing your market.

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