Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Essential Black Friday tips for Amazon sellers

Here, Mike Cockfield, managing director and Khaos Control Cloud, gives his top tips for Amazon sellers to take advantage of Black Friday.

Finding and selling to customers

Finding and selling to customers

Why businesses should go cashless: pros and cons

Some businesses are opting to switch to cashless and customers have mixed feelings. Is it right for you? We look at the pros and cons.

Finding and selling to customers

Q&A: Adrian Swinscoe talks about improving customer experience

The customer experience is central to the longevity of any small business. Advisor Adrian Swinscoe shares his thoughts on the topic.

Finding and selling to customers

How to attract visitors to your exhibition stand

Having a stand at an exhibition can be a great, cost-effective way of marketing your offering. Richard Edwards gives some tips on how to do it right.

Finding and selling to customers

The importance of defining your unique selling point

Innovate UK runs down the top tips for finding and defining your unique selling point and boost your sales.

Finding and selling to customers

How UK consumers feel about AI and chatbots in customer service

The UK is lagging behind other countries in making it easy for customers to interact with large organisations, says research from Avaya.

Finding and selling to customers

Ethical shopping and buying less: dealing with consumer spending changes

New research from Paymentsense shows people plan to spend less on luxuries and buy more ethically in 2019. What should small businesses do?

Finding and selling to customers

Small business essentials: The art of e-commerce

Whether you’ve done it before or it’s your first venture, there has never been a better time to explore the money-making potential of e-commerce, says Patrick Foster.

Finding and selling to customers

Are customer loyalty programs worth the big claims?

Customer loyalty programs have been around for a long time and we can look to successful schemes to help improve our own.

Finding and selling to customers

Black Friday: 12 e-commerce conversion tips to boost sales

To help you get ready for Black Friday, B2B digital market place, Market Inspector offers up some tips to help sales.

Finding and selling to customers

How service businesses can sell online

Many service-based businesses are missing out on e-commerce. David Brahka, founder and CEO of SaaS platform, Blackbell offers simple solutions for growing businesses to employ.

Finding and selling to customers

How to shape your customer experience vision

Here, Paul Whitelam of ClickSoftware explains what you need for your customer experience vision.

Finding and selling to customers

The essential guide to customer churn: what is it and how do I reduce it?

We explore the causes of customer churn and speak to three entrepreneurs about their experiences of losing customers and how they dealt with it.

Finding and selling to customers

How can small businesses truly reach Generation Z?

Here, Doone Roisin of Sweet P Social explains what small businesses need to do to engage Generation Z.

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Funding options for the water supply, sewerage and waste management sector

The guys over at Funding Options explain what finance is available to firms in the water supply, sewerage and waste management sector

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Can businesses save money on CBILS repayment costs by refinancing for a RLS loan?

Your business could save money on CBILS repayments by refinancing for an RLS loan – Funding Options tells us how

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What is professional indemnity insurance?

Professional indemnity insurance provides cover if somebody sues your business and they allege that your advice caused financial loss or damaged their brand. It’s not just for accountants and lawyers but for anyone offering a personal service, even web designers

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What is public liability insurance, and does it cover Covid-19 claims?

Public liability insurance can cover your small business if a third party has an accident or injury. But does public liability insurance cover claims made against your business arising from Covid-19?