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Articles, guides and news on retailing topics for UK small businesses, whether traditional brick-and-mortar stores, e-commerce platforms, or omni-channel. Topics covered include the key elements of successful retailing such as inventory management, pricing strategies, customer service, store design, and marketing.

Business Technology

Technology trends for independent retailers

Here, Dax Dasilva, CEO of Lightspeed, runs down the top technology trends for retailers to look out for in 2017.

News

Record-breaking temperatures turn up the heat for UK retailers

New data reveals that last week’s heatwave sent consumers into a spin – and straight to the high street with independent retailers reporting a 11 per cent increase in sales.

News

Brits queue up to complain about shopping

New research reveals a stark disconnect between what customers actually want and what retailers think they want when shopping.

Export & Import

Can you afford to leave your business unprotected from shrinkage?

Small businesses are at serious risk of stock shrinkage and are leaving themselves open and unprotected to massive losses.

News

UK consumers unsubscribe from retailer communications

New Engage Hub research reveals ‘spray and pray’ communications strategy is driving consumers into hands of competitors.

News

Construction, retail and food and drink hit hardest as insolvencies rise

3,967 businesses ceased trading in the first quarter of 2017 due to an increase in insolvencies in UK small businesses.

Finding and selling to customers

What are the market conditions for small brick and mortar retailers in 2017?

In this piece, in association with Close Brothers Retail Finance, we look at the current state of the retail landscape in context with prospects for brick and mortar operators.

News

UK retail sales post biggest quarterly fall since 2010

Retail sales in the UK hit its lowest quarterly fall since 2010, according to the office of national statistics.

News

Bigger than Christmas? Easter electronics sales beat festive shopping peak

Easter bargains could fuel £142 million spend on gadgets and gizmos, with Saturday spending set to be on par with the weekend before Christmas.

Finding and selling to customers

How independent retailers can remain competitive on returns

Ben Whitaker explains how businesses are successfully shifting their returns policies in order to meet the needs of consumers.

News

UK retailers using secondary revenue methods to tackle margin squeeze

One in five retailers are generating at least a fifth of their income through non-core revenue streams, according to BRC/Webloyalty report.

Finding and selling to customers

How does human evolution affect shopping behaviour?

Here, Philip Adcock details how the biology of evolution has a huge influence on your customers.

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Business Technology

Why you should upgrade your tech now rather than later

To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis

Investing in a franchise

Should I buy a franchise or go solo?

Starting a new business is an exciting venture. But – especially in well-established industry sectors – a key question is whether it would be better to buy a franchise or go solo.