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Articles, strategy guides and expert advice on the art and practice of sales. From the small business archive.

Finding and selling to customers

Five technologies helping B2B sales teams in UK SMEs

Here, Scott Sampson of NewVoiceMedia, discusses five challenges that B2B sales teams face and five technologies that solve them.

Business Technology

The growing importance of sales and CRM apps for modern businesses

Sales and CRM apps are providing a great innovative way to keep businesses running productively, argues Paul Swaddle.

Finding and selling to customers

The role that body language and tone plays in sales

Here are some helpful tips to help you manage your body language to help improve your overall sales performance.

News

New guide to help businesses understand their obligations

Small businesses have a responsibility to look after client data and must understand their obligations to customers, a new guide advises.

Finding and selling to customers

How to avoid the last-ditch sales tactic

More complex or short-term sales tactics have arisen from the competitiveness of the Software as a Service market. Adam Reynolds explores what this means for businesses and clients.

News

British firms can no longer ignore opportunity singles’ day offers

Singles’ Day has the potential to become a global retail day, much like Black Friday and Cyber Monday.

Employing & managing staff

How to keep the best sales staff in your small business

Retaining the best sales staff and keeping them motivated is crucial to your business’ existing and future success, says Paul Turton.

Finding and selling to customers

How no-obligation tactics and transparent pricing can improve your sales

In this piece, Julian Betts shares his thoughts on how dropping the hard sell can improve your sales figures in the digital age.

Finding and selling to customers

How your small business can overcome sales objections

Steven Timberlake demystifies the sales process for small business owners and gives some tips on making sales easier to approach.

Marketing

Does trade marketing increase sales?

In this article, we look at how a stronger integration with your supplier can result in increased sales.

Marketing

Stealth sales tips from a network marketing entrepreneur

In this piece, Cliff Walker shares some tips from one of the toughest sales industries: network marketing.

Finding and selling to customers

Put your worries to bed: how technology can help sales professionals sleep easier

Paul Black drills down into the biggest concerns of sales reps and discusses how the right technology can ease the pressure. 

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Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world